Privacy policy

1. Introduction

The Domaine la Forêt tries its best to ensure the security of this site and is committed to ensuring and respecting the security of your private life in accordance with the European Personal Data Protection Directive (EU 2016/679 called “GDPR”).

2. Visiting our website

During the use of our website, we only process the personal data that your browser automatically transmits to our server. In addition, your IP address is processed for technical and necessary reasons for displaying and viewing our website.

3. Contact

In the course of direct contact, whether by telephone, email, Facebook Messenger or one of our contact forms (see 3.4) on our website, your personal data that you voluntarily and informally submit to us will be stored, managed and processed by us with the aim of providing you with the best possible service. Your contact data will only be stored in connection with your inquiry and will not be passed on to any third parties at any time. You have the right at any time

  • on information,
  • on editing or deletion,
  • on restriction of processing,
  • for opposition to the processing,
  • on data transferability.

For all inquiries regarding your information, please send us an email to webmaster@foret.lu.

4. Google reCAPTCHA

To protect our website and its contact forms from fraud and abuse, we use Google reCAPTCHA.

You can visit the Google terms and privacy for more information.

5. Online Booking

For all online bookings in our hotel we use the software of the Dutch company Hoteliers.com B.V. (Headquarters) Gedempt Hamerkanaal 177, NL-1021 KP Amsterdam.

For any information about the privacy policy of our booking partner, please visit https://company.hoteliers.com/en/contact/privacy-statement

6. Cookie policy

6.1 Introduction

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.

6.2 What are cookies ?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

6.3 How do we use cookies ?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

You can at any time change or withdraw your consent from the Cookie Declaration by clicking this link

Cookie settings

6.4 What types of cookies do we use ?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.

The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

6.5 How can I control the cookie preferences ?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

7. Newsletter

To guarantee a smooth newsletter service we use the newsletter service of “Mailchimp” from the American company The Rocket Science Group. By filling out the form on the page https://mailchi.mp/foret.lu/newsletter-english linked on our website and pressing the “Subscribe” button, you agree that your name, first name, e-mail address, IP address and the date and time of your subscription will be sent to Mailchimp and will be managed there for our marketing purposes.

You have the right to access, edit, delete your personal data at any time. Your contact details will only be processed in connection with our newsletter and will not be given to any third party at any time. To unsubscribe from our newsletter, we ask you to either send us an e-mail to webmaster@foret.lu with the request to delete your information or to click on the “Unsubscribe” button in the footer of one of our newsletters sent to you.

If you would like to learn more about the newsletter service Mailchimp and its general terms of use and privacy policy, please visit https://mailchimp.com/legal/privacy/#3._Privacy_for_Contacts.

8. Instagram Plugin

On our website we use the Instagram plugin from Smashballoon LLC. This plugin creates a direct connection to our Instagram account and allows us to present our Instagram shared media to every visitor of our website in a fast and easy way.

If you would like more information about the plugin and its privacy policy, please visit the following link.


9. Tips for data protection

You can control the tracking tools in general. Your browser may give you the ability to control cookies. How you do this depends on the type of cookie. Certain browsers can be set to reject browser cookies.

To learn more about this, please visit http://youronlinechoices.eu.
These pages also explain how to manage and disable tracking tools in some cases.